Customers Frequently Asked Questions
Thanks for your interest in Cook & Love Shoes. Hopefully we can answer your questions below.
If you don't find the information you are looking for please contact us.
You can contact us via e-mail at
info@cookandlove.com or our Toll Free Phone Number at 1-877-887-4637.
We are located at:
3760 Business Drive Suite 101
Memphis, TN 38125
What do the sizes Mean?
Cook & Love shoe sizes are in United States Sizes.
If you normally wear an International size please consult the conversion list below. This is a guide
to start with. Sometimes different shoe manufacturers have slightly different scales
| Women's US Sizes | Women's UK Sizes | Women's European Sizes
|
| 5 | 2 1/2 | 35
|
| 5 1/2 | 3 | 35 1/2
|
| 6 | 3 1/2 | 36
|
| 6 1/2 | 4 | 37
|
| 7 | 4 1/2 | 37 1/2
|
| 7 1/2 | 5 | 38
|
| 8 | 5 1/2 | 38 1/2
|
| 8 1/2 | 6 | 39
|
| 9 | 6 1/2 | 40
|
| 9 1/2 | 7 | 40 1/2
|
| 10 | 7 1/2 | 41
|
| 10 1/2 | 8
|
| 11 | 8 1/2 | 42 1/2
|
| 12 | 9 1/2 | 44
|
| 13 | 10 1/2 | 45
|
| 14 | 11 1/2 | 46 1/2
|
What do the shoe widths Mean?
The width of a shoe is how narrow or wide the shoe is.
5A=AAAAA and is the most narrow shoe available.
SS=AAAA and is also called
a quad A. It is also very narrow.
S=AAA and is called a slim. It is a little less narrow than the SS.
N=AA and is a narrow width.
It is a little less narrow than a slim, but more narrow than a medium.
M=B and is a medium width shoe.
W=Wide and is a little more wide
than a medium width shoe.
WW=Wide Wide and is the widest width we carry.
During Checkout why did I get the message that my e-mail address is already registered?
If you have already registered as a customer you need to choose returning customer to contiunue the checkout process. This message usually pops up when someone is trying to checkout as a new customer when they have already registered as a customer. If you have forgotten your password you can have it e-mailed to you from the Customer Care Link.
Once again, if we have not answered your questions please call us Toll Free at 1-877-887-4637 or e-mail us at info@cookandlove.com
We will be adding extra features over the next few months, so please come back regularly.
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